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Due to the Canada Post strike, all orders From Nov 15 2024 will be shipped with UPS Or Chit Chats. However, due to website limitations, you may still see "Canada Post" as the carrier. Please note your package will be delivered by UPS or Chit Chats, and you will receive a Related tracking number.Also Delivery to Europe and Australia is not temprory available . Thank you for your understanding!

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Return Policy

Please note that all items are final sale and we don’t accept any return or exchange.We are more than happy to work with anyone about an issue about a damaged piece. Please email us immediately after the item is received(within 24 hours) (afrartgallery@gmail.com). 
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping fee is not refundable.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@afrartgallery.com

Shipping
To return your product, in case we accept the return, the return shipping address will be emailed to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance otherwise we don’t guarantee that we will receive your returned item.